Take a look at our apecs key secure information video, it will provide you with all of the key information you need, including;
If you would prefer to complete the product registration form by hand, please download the file and post it to one of these addresses:
APECS Consult Ltd.,
Unit 302-303, Harbour Yard, Chelsea Harbour, London, SW10 0XD
Ingenious Locks & Hardware,
Whittington Hall, Whittington Road, Worcester, Worcestershire, England, WR5 2ZX
The Ingenious DUPLEX MPL and APECS AP cylinder are covered under the AI Secure Guarantee, and provide class leading performance in terms of operation, and more importantly, security for you and your family.
In order to give you total peace of mind, we’re so confident your door is secure with our multi-point lock and cylinder that, in the unlikely event of a break-in succeeding through failure of our products, we will pay up to £5000 towards a new door and for the loss of any items which are not covered by any of your household insurance.
This guarantee will be valid for a period of 5 years from the date of installation of the door and is not transferable. Conditions apply.
The guarantee will take effect from the date of receipt of the attached registration form which must be received by us within 14 days of installation.
The total compensation package of up to £5000 will be the maximum amount payable in full and final settlement of any successful claims towards any uninsured loss as well as the new door supplied and installed.
The guarantee will be deemed invalid if any modification, repair or alteration to the products has been made by a non-approved service engineer and without our consent.
This AI Secure Guarantee is only valid for door hardware correctly fitted, adjusted and maintained in accordance with APECS and ILH’s installation and maintenance instructions.
This guarantee is only valid when the following details have been adhered to:
To claim after a break-in the following conditions must be met: