Take a look at our apecs key secure information video, it will provide you with all of the key information you need, including;
If you would prefer to complete the product registration form by hand, please download the file and post it to one of these addresses:
APECS Consult Ltd.,
Unit 4, Navigation Point, Golds Hill Way, Tipton, DY4 0PY
Ingenious Locks & Hardware,
Whittington Hall, Whittington Road, Worcester, Worcestershire, England, WR5 2ZX
ILH DUPLEX Multipoint lock or ILH Auto-fire Multipoint Lock and APECS AP cylinder are covered under the AI Secure Guarantee. APECS (APECS Consult Ltd) and ILH (Ingenious Locks & Hardware Ltd) provide class leading performance in operation, and more importantly, the best possible security for you and your family.
In order to give you total peace of mind, we’re so confident your door is secure with our multi-point lock and cylinder that, in the unlikely event of a break-in succeeding through failure of our products, we will pay up to £5000 towards a new door and for the loss of any items which are not covered by any of your household insurance policies.
The AI Secure Guarantee will be valid for a period of 5 years from the receipt of the AI Secure certificate and is not transferable. The following conditions apply.
The AI Secure Guarantee will take effect from the date of the receipt of the AI Secure certificate from APECS or ILH.
The AI Secure registration form must be which must be received by APECS and ILH within 14 days of installation or within 14 days of the completion date for new build properties. The AI Secure Guarantee will only take effect on receipt by us of the registration form.
The total compensation package of up to £5000 will be the maximum amount payable in full and final settlement of any successful claims towards any uninsured loss including new door supplied and installed.
The AI Secure Guarantee will be deemed invalid if any modification, repairs, or alterations to the products are made by a non-approved service engineer and without our consent.
This AI Secure Guarantee is only valid for door hardware correctly fitted, adjusted and maintained in accordance with APECS and ILH’s installation and maintenance instructions.
This guarantee is only valid when the following details have been adhered to:
To claim after a break-in the following conditions must be met:
Legal conditions