Thank you for purchasing APECS products and for taking time to complete your warranty registration, which is valid for LX5 deadlock and AP cylinders.

Please note that you must register your warranty within 28 days of installation.

APECS Product Warranty guarantees that we will repair or replace the product or part free of charge in case it fails due to a manufacturers defect within the stated period of time for the purchased product. T&C’s apply

If you choose not to complete the warranty registration, we will not be able to process the claim.




Ensure that you have the receipt/proof of purchase of the lock.


Complete the registration form on-line or download and post to us.


Receive the APECS Warranty Certificate via e-mail.


Keep Warranty Certificate in a safe place and provide it when making a claim.



Please complete the registration form and click register to submit.

After your details are checked by APECS Customer Service team, you will receive an APECS Warranty Certificate.

* all fields must be completed.



Type of product
  • AP
  • LX5
  • KeySecure Only

You can also register your keys for APECS Key Secure which ensures that your property is protected to the highest level. With APECS Key Secure you will have to provide your unique security code each time you want to get keys cut.

Create your security code below. Click here for more information.



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If you prefer to complete the product registration form by hand, please download the file and post it to:
APECS Consult Ltd., Unit 302-303, Harbour yard, Chelsea Harbour, London, SW10 0XD.


DOWNLOAD POSTAL REGISTRATION FORM

To claim your replacement or request a repair please contact APECS at info@apecs.co.uk or +44(0)207-3499-888.

The APECS Warranty Certificate will have to be presented when making a claim.

Click here to read full Terms & Conditions

If you have forgotten your APECS Key Secure Secret code, you can contact APECS at keysecure@apecs.co.uk or +44(0)207-3499-888.

if you remember your email and lock number, you can restore it manually.