APECS is looking for a confident individual who is willing to learn and take on new responsibilities in the role of Office Manager. This role is perfect for someone who is a confident team player with excellent communication skills. The ideal candidate will have an administrative background which they can apply to this role.

Responsibilities

• Acting as a first point of contact: dealing with correspondence and phone calls, answering and dealing with any queries that may arise.
• Managing diaries and organising meetings and appointments, often controlling access to the Managing Director.
• Monitoring all of the company emails, preparing letters, dealing with postage.
• Organising and booking meetings and events.
• Managing databases and filing systems such as Maintaining customer accounts on the CRM systems.
• Making calls to existing customers, keeping track of any requirements they may have.
• Implementing and maintaining procedures/administrative systems
• Typing, compiling and preparing reports, presentations and correspondence
• Liaising with staff, suppliers and clients
• Dealing with the logistics, liaising with different parts of the team to arrange all logistic related enquiries i.e. from China
• Liaising closely with customers, taking orders, sending invoices, sending delivery notes.
• Managing office stock, making sure all product stock in the office is kept up to date in the inventory list.
• Keep the office organised and making sure all supplies are kept topped up.
• Booking and arranging travel, transport and accommodation.

Requirements

• Experience within an administrative role
• Great communication skills
• Good phone manner and strong English language skills
• Team player, with a positive attitude
• Strong ability to multitask and prioritise tasks

APECS is looking for a Key Cutting and Pinning Manager to work at our new location in the Midlands. This role would be perfect for an experienced locksmith who is looking for a new challenge. In this role, the Key Cutting and Pinning Manager will ensure that customers receive exemplary customer care and that the department operates to the highest standards, taking ownership of tasks from start to finish. The role will involve the cutting of keys from copy or code, as well as pinning up cylinders, assembling, servicing and repairing locks.

Responsibilities

• Cutting APECS keys from copy or code
• Pinning up cylinders and master key systems
• Assembling, servicing and repairing of locks
• Using APECS key cutting computer systems
• Using APECS Key Secure systems
• Assisting the Technical Manager when required

Requirements

• Hard working with locksmith experience
• A great knowledge of key cutting and various key machines
• Technical and mechanically minded with an eye for detail
• Good communication skills
• Strong ability to multi-task and prioritise tasks
• Enthusiastic and energetic approach to meeting the responsibilities of your role
• Safe use of a range of recognised mechanical and electrical industry tools
• Knowledge of the APECS product range would be an advantage