To get new keys cut, you will need your unique key reference number which can be found on your key, or alternatively, if you have lost your keys, you will be able to find the unique key reference number on your cylinder.
If you have signed up for APECS Key Secure, you will also need your security code to get new keys cut.
Postage for orders sent to Mainland England, Scotland and Wales is charged at £7.50 for DPD Special Delivery.
Postage for orders sent to Northern Ireland/Scottish Highlands/English Isles is charged at £17 for DPD Recorded Delivery.
Postage for orders sent to the Republic of Ireland are charged at £19.10 (includes customs charge).
For security reasons, we recommend having the keys delivered to a work address or alternative address. With the DPD delivery service, you will receive a one-hour delivery slot, as well as detailed tracking information.
APECS Key Secure adds an extra layer of security to your lock. When you sign up for APECS Key Secure, you will create your own Security Code (Password) and then new copies of your keys can only be made when that Security Code is provided.
We do not store any address information on file, so this system provides the highest level of security for your property.
If you haven't yet protected your keys with APECS Key Secure, then you are missing out on these great benefits.
TAKE A LOOK AT OUR APECS KEY SECURE INFORMATION VIDEO, IT WILL PROVIDE YOU WITH ALL OF THE KEY INFORMATION YOU NEED, INCLUDING;
Please note you can only sign up to APECS Key Secure if you have an AP Dimple Cylinder.
No other APECS products are covered by the APECS Key Secure system.
If you have forgotten your APECS Key Secure security code, you can Contact APECS.
If you remember your email and lock number, you can restore it using the Reset button.
Alternatively, you can get new keys cut at one of our trusted APECS Prime Centres around the UK.
A list of APECS Prime Centres can be found on the map below.
FIND YOUR NEAREST APECS PRIME CENTRE